Voicemail to E-mail

Voicemail to E-mail

 

The following will explain how to set up voicemail-to-e-mail and the available options. 

  • Go to Service Features --> Voice Calls/Incoming Calls --> Manage UM Account.

  • A new window or tab will open with the Current Folder: INBOX window. From this window, go to the last icon in the top left blue area and in the dropdown menu select UM Preferences.

  • Go the External E-mail tab.

  • The Java Security notification will pop up. Check the accept box and click "Run".

  • Lastly in the E-mail field enter the e-mail or e-mails that should get the voicemail. Then select the Action. Choose between Copy and Forward and click Save or Save & Close. 
    • E-mail Field
      • Any e-mail address can entered. e.g.: john@doe.com (fictional address)
      • Multiple addresses can be added by using a comma (,).
      • Voicemails can even be copied to another voicemail account. Treat the second voicemail account as an e-mail and add it to the E-mail field. Use the following format as the account's e-mail: 15555551234@um.sipresource.com (this is account 15555551234's voicemail box). 
    • Action Dropdown 
      • Copy - This option will send an e-mail with the voicemail attached as an MP3 and leave a copy on the server which means it will be available on the user's IP phone.
      • Forward - This option will send an e-mail with the voicemail , but it will not leave a copy on the server which means it will not be available on the user's IP phone.

  • 0 Utenti hanno trovato utile questa risposta
Hai trovato utile questa risposta?

Articoli Correlati

Upgrade Firmare Yealink Phones

Upgrade Firmare Yealink Phones   1. Go to yealink.com and click the Support...

Configuring Paging/Intercom

Configuring Paging/Intercom   To enable Paging/Intercom you have to do the...

How to Disable the Typing Animation Feature in Office 2013

How to Disable the Typing Animation Feature in Office 2013   How to Disable...

Polycom - NTP Server Time/Date Config

Polycom - NTP Server Time/Date Config     The date and time one the phone...

How to reset Polycom phones to factory defaults

How to reset Polycom phones to factory defaults   For second-hand phones, it...